Dean Giles has written a number of books, a couple of which spent some time as Amazon #1 Best Sellers in their categories. He has broad experience in technical writing, project management, quality assurance, and business.
He has authored certification manuals, technical information documents, bug reports, and business reports. His pet-peeve is information documents that are too technical and wordy for most audiences. He has a passion for dissecting difficult concepts and creating actionable, easy to consume, step-by-step instructions that can be carried out successfully by non-technical people.
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